The second-hand marketplace Users Voice Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
It has advised users to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
